Office files in SharePoint fail to open from an Office 2016 client

 https://docs.microsoft.com/en-us/office/troubleshoot/office-for-mac/files-fail-to-open



Cause

Network List Service is stopped and disabled on the client computer.

Resolution

Enable and start Network List Service on the client computer. To do this, follow these steps: 

  1. Click Start, type "services.msc" (without quotation marks) in the Start Search box and press Enter.
  2. Double-click Network List Service.
  3. Right-click the service, and then click Start.

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